ONLINE SUPPORT
GUGU HAIR provides online support for product information, orders, payments, shipping, warranty, returns, and other related inquiries.
1. Online Support Channels
Customers can contact GUGU HAIR through:
- Hotline: (+84) 385 637 191
- Email: guguhair99@gmail.com
- WhatsApp: (+84) 385 637 191
- Website: guguhair.com
- Social Media: Facebook, Instagram, and other official GUGU HAIR channels
2. Support Services
Our team can assist with:
- Product information and pricing
- Wholesale, OEM, and Private Label inquiries
- Custom orders
- Order confirmation
- Payment support
- Shipping and delivery
- Warranty, returns, and refunds
- Product care and usage
- Complaints and order-related issues
3. Information Required
When requesting support, customers should provide:
- Name or company name
- Order number or order information
- Product details
- A clear description of the issue
- Relevant photos or videos, if applicable
4. Support Process
GUGU HAIR will review the information provided and respond through the appropriate communication channel. Additional information may be requested if necessary.
Complaints, warranty claims, returns, and refunds will be handled according to GUGU HAIR’s applicable policies.
5. Need Help?
If you need assistance with a product or order, please contact GUGU HAIR through one of our official support channels.
